FAQs by commercial customers
What are your office hours?
Where is Knapp Energy located?
What should I do in an after hours emergency?
Can you haul diesel fuel and gasoline on the same delivery truck?
What if I want on-site fueling for my business – do you provide equipment?
How do I prevent my diesel fuel from gelling in the winter?
Do you offer “wetlining” or fueling directly to my equipment?
I need propane for my business, can you help?
Why do you charge a 2% fee when I pay with a credit card?
We reluctantly charge a 2% fee to help offset the fees we are charged by the credit card issuers (which is more than 2%). We don’t build credit card fees into our prices because we don’t think that would be fair to those that pay with cash or a check.