+1.877.388.5034 info@knappenergy.com

FAQs by commercial customers

What are your office hours?
Our office is open from 7:00 AM to 4:30 PM Monday thru Friday. Our drivers have different hours depending on their routes and various customer needs. We are closed on holidays.
Where is Knapp Energy located?
Our office/bulk plant/warehouse is located at 3808 N. Pitcher Street on the northeast side of Kalamazoo, MI 49004. We also have a satellite propane facility on I-94 in Mattawan.
What should I do in an after hours emergency?
Call our regular office telephone number 269-388-5034 and follow the prompts. Our on-call person will be paged and will contact you as soon as possible.
Can you haul diesel fuel and gasoline on the same delivery truck?
Yes, all of our refined fuel trucks have at least 4 separate compartments that allow us to carry different products at the same time.
What if I want on-site fueling for my business – do you provide equipment?
Yes, we will loan, lease or sell tanks, containments, pumps and other equipment to our customers. Of course, there are some guidelines as to what we can provide certain customers. Give us a call and we would be happy to discuss it.
How do I prevent my diesel fuel from gelling in the winter?
We typically begin treating our diesel fuel with winter additive around the middle of October and continue through mid-March. Our customers have had very few problems with fuel gelling in the past by us doing this.
Do you offer “wetlining” or fueling directly to my equipment?
Yes, we do quite a bit of wetlining to a variety of customer types. From school bus fleets, to commercial truck to off road equipment we can offer many different solutions for your fueling needs.
I need propane for my business, can you help?
Yes, we would be happy to give you an estimate to install and inspect a commercial propane setup for you. Please give us a call to discuss!
Why do you charge a 2% fee when I pay with a credit card?

We reluctantly charge a 2% fee to help offset the fees we are charged by the credit card issuers (which is more than 2%). We don’t build credit card fees into our prices because we don’t think that would be fair to those that pay with cash or a check.

Contact Us

Knapp Energy, Inc.
3808 North Pitcher St.
Kalamazoo, MI 49004

Phone: +1.877.388.5034

Email: info@knappenergy.com

Click for the BBB Business Review of this Gas - Propane in Kalamazoo MI